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Terms & Conditions

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Terms & Conditions

Use of Our Site

By accessing any part of the Eco Home Innovations website, you agree to accept and be bound by the terms and conditions set out below. These terms apply to all publicly available pages directly linked from our site as well as specific login areas designated for authorised users.

  • Access to the site is limited to the pages explicitly linked from the homepage. Any attempt to access pages not linked from the homepage is considered unauthorised and may breach the UK Computer Misuse Act.
  • We reserve the right to deny access to our website and restrict future access for any reason, including if we believe you have violated these terms or misused the website in any way.
  • We also reserve the right to amend, update, or alter the contents of the website at any time without prior notice.

Accessibility

We have made reasonable efforts to ensure that our website is accessible from a variety of devices, browsers, and systems. However, we cannot guarantee that you will be able to access all site content at all times. If you make changes to the hardware or software you are using and experience access issues, we do not accept liability for any interruption or failure.

Accuracy of Information

We have taken every effort to ensure the information on our site is accurate and up to date. However, some information may come from third-party sources, and we cannot guarantee its complete accuracy. We cannot promise that the information provided will be perfectly suited to your individual circumstances, as it is designed for a general audience. This does not affect your statutory rights as a consumer.

Customer Feedback

Our goal is to deliver the highest standard of service. If you have any feedback or are not satisfied with any aspect of our service, we encourage you to reach out to us, and we will strive to improve.

Complaints can be lodged via the following methods:

  • In Writing: Send a letter or email to our office.
  • By Telephone: Call us at +44 7903 080027.

Third-Party Products and Services

Our website may contain links to external sites. These links are provided for your convenience and should not be interpreted as endorsements of their content, products, or services. We do not accept responsibility or liability for the content or performance of these external sites, and users access them at their own risk.

You are not permitted to link any other website to our site without obtaining our written consent.

We will make every effort to ensure our site is secure and free from viruses, bugs, or harmful software. However, we cannot guarantee this, and users are advised to take precautions, including installing appropriate security and virus software.

Warranties

While we have taken reasonable care to ensure that the materials on this website are accurate, they are provided without any guarantees, conditions, or warranties as to their accuracy.

To the extent permitted by law, we and any third parties connected to us expressly exclude:

  • Any conditions, warranties, and other terms which might otherwise be implied by statute, common law, or the law of equity.
  • Any liability for any indirect or consequential loss or damage incurred by any user in connection with our website, including but not limited to loss of income, revenue, business, profits, data, goodwill, or management time.

This does not affect our liability for death or personal injury arising from our negligence, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

Indemnity

You agree to indemnify and hold Eco Home Innovations harmless from any loss or damage we incur as a result of misuse of the website.

Security

Emails sent to or from Eco Home Innovations are not automatically encrypted. We cannot accept responsibility for unauthorised access or corruption of data by third parties during transmission.

Intellectual Property, Copyright, and Trademarks

The Eco Home Innovations name, logo, and any related brands or trademarks are the property of Eco Home Innovations and our licensors. Any use of these materials must be for personal purposes only, and copying, distributing, or printing for commercial purposes is strictly prohibited.

Personal Data

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our site, you agree to the terms outlined in the privacy notice. If necessary for fraud prevention, regulatory requirements, or legal purposes, we may share your personal data with regulators, group members, or law enforcement agencies.

Marketing

Eco Home Innovations may contact you via telephone, SMS, or email to offer products or services that may be of interest to you, provided you have indicated that you wish to receive such information. If you later decide that you no longer wish to receive marketing communications, please write to us at the address provided.

Governing Law

These terms and conditions are governed by English law, and the English courts have exclusive jurisdiction over any disputes arising in connection with the site. Our website is directed toward users in the UK, and any access from outside the UK is at your own risk and responsibility.

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